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NEW ITEMS WEEK 12
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  • NEW ITEMS WEEK 12
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  1. black
J90 Crewneck - Black French Terry
J90 Crewneck
Black French Terry
¥25,400
J90 Hoodie - Black French Terry
J90 Hoodie
Black French Terry
¥26,100
J90 Sweatpants - Black French Terry
J90 Sweatpants
Black French Terry
¥24,800
J70 Sweatpants - Black French Terry
J70 Sweatpants
Black French Terry
¥19,400
J70 Hoodie Zip - Black French Terry
J70 Hoodie Zip
Black French Terry
¥26,100
J70 Hoodie - Black French Terry
J70 Hoodie
Black French Terry
¥22,100
J70 Crewneck - Black French Terry
J70 Crewneck
Black French Terry
¥20,100
Roa JJJJound Andreas - Black
Roa JJJJound Andreas
Black
¥69,600
Coach Jacket Leather - Black
Coach Jacket Leather
Black
SOLD OUT
J80 Crewneck - Black
J80 Crewneck
Black
¥30,800
J80 Hoodie - Black
J80 Hoodie
Black
¥32,800
59FIFTY Low Profile New Era Cap - Black
59FIFTY Low Profile New Era Cap
Black
SOLD OUT
City Camper Top - Black
City Camper Top
Black
SOLD OUT
Wool Beanie - Black
Wool Beanie
Black
SOLD OUT
House Short 7 - Black
House Short 7
Black
¥18,100
House Short 5 - Black
House Short 5
Black
¥18,100
House Short 9 - Black
House Short 9
Black
¥18,100
Cashmere Beanie - Black
Cashmere Beanie
Black
SOLD OUT
J80 Sweatpants - Black
J80 Sweatpants
Black
¥32,800
Weekend Cap Wool - Black
Weekend Cap Wool
Black
SOLD OUT
Chino Slim - Black
Chino Slim
Black
¥29,500
Chino Relaxed - Black
Chino Relaxed
Black
¥29,500
J90 T-Shirt Pocket - Black
J90 T-Shirt Pocket
Black
SOLD OUT
J90 T-Shirt 2 Pack - Black
J90 T-Shirt 2 Pack
Black
SOLD OUT
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Contact Us

Please select from the forms below to speak with someone from our team. Please allow 5-9 business days for a reply. Thank you for your patience.

Please read our FAQ's maybe quicker answer.

  • Customer Care
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FAQ

Cancellations

Unfortunately we cannot cancel an order once it is place.


Domestic Shipping

Due to the current climate with COVID-19, you may experience a delay in an email response, shipping times, and return processing. Once your order has shipped, a shipment confirmation email with tracking information is sent. Also, for your convenience, you can click the ‘Check your order’s status’ link in your order confirmation email.


Tracking your order

An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.

Please allow up to 5 business days for order processing and verification, and an additional 7-10 business days for delivery for domestic orders. Business days do not include Saturdays, Sundays, or holidays. Prices displayed on the website are exclusive of taxes.

Continental USA   CA$‌15.00 (2-7 days)
Hawaii & Alaska    CA$‌38.00 (5-10 days)

We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled. We do not offer signature confirmation.


International Shipping

International shipping is currently unavailable at the moment but will return very soon.


Shipping & Delivery

Please allow up to 5 business days for order processing and verification, and an additional 7-10 business days for delivery. Business days do not include Saturdays, Sundays, or holidays. Prices displayed on the website are exclusive of taxes.

Continental USA   CA$‌15.00 (2-7 days)
Hawaii & Alaska    CA$‌38.00 (5-10 days)

Shipping is nonrefundable. Unfortunately, we do not ship internationally. We cannot ship to APO, FPO, DPO addresses, or P.O. boxes. Multiple orders cannot be combined after they are created.

We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled.

We do not offer signature confirmation. We are not responsible for any lost, stolen, or damaged shipments.


Sale Items

All sale items, discounted and promotional merchandise, including sales in which any discount/promo codes are used are FINAL SALE and are ineligible to be returned or exchanged.


Exchanges

If you wish to exchange an item, you have to return the item and make a new purchase online. Undefeated will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please include your (I-#####) along with a brief description of your issue.

Undefeated.com does not offer store credit for any reason, including for returns or exchanges.


Returns

All sales are final on all launch product, Bape, women's and men's inner and/or undergarments, and sale items. For all non-sale items, returns must be made within 14 days of arrival accompanied by the original packing slip in new/unworn condition with tags. Please contact orders@undefeated.com for all order and return inquiries. Undefeated will not accept any returned merchandise without prior written communication and valid Return Authorization Number. Please include your (I-#####) along with a brief description of your issue.

Return shipping is non-refundable. Packages returned to Undefeated are subject to an CA$‌12.00 restocking fee.

Items ordered on Undefeated.com cannot be exchanged at any Undefeated Chapter Store.

Return requests will be denied for suspected resellers.


Launch Products

We reserve the right to ban any user that we suspect might have aided by browser automation, or a reservation service. We reserve the right to refuse bulk orders. Multiple orders placed for the same product on items limited to one (1) per customer is a violation of our policy and deprives other customers of the opportunity to purchase these products and is a cost and burden to our warehouse and web department. We reserve the right to cancel the orders or accept the multiple purchases at our sole discretion. Once an order is placed for these items, the sale is final and cannot be cancelled, refunded or exchanged. No exceptions. Orders cancelled, refused or returned as undeliverable when sent to the address provided by the customer deprives other customers of the opportunity to purchase these products and is burden to our warehouse and web department and therefore will be subject to a 20% restocking fee if returned.


Tracking Your Order

An order confirmation email will be sent to you via email as soon as your order is placed. Once your order has shipped, a shipment confirmation email with tracking information will be sent to your email.


Item Availability

Merchandise availability on Undefeated.com is subject to change. If, after adding an item to cart, you receive a message reading "Selected quantity is not available at this time," please wait and attempt to add the item at a later time.

If an order is placed and an item is out of stock, we will automatically refund your original payment method and inform you about the unavailability shortly after the order is placed.

In the unlikely event that an item is out of stock after the order is made, the item will be refunded to you and the remaining items will be processed and shipped as normal.


Sales Tax

Sales tax will only be charged on orders shipped to California, Nevada and Arizona.


Payment
We accept payments by Credit Card (Visa, Mastercard, American Express, and Discover).

We carry out pre-authorization checks on your payment card to ensure there are sufficient funds to fulfill the transaction.

Shipping Information

Please select from the forms below to speak with someone from our team. Please allow 5-9 business days for a reply. Thank you for your patience.

  • Shoppe Customer Care

Small company thank you for your patience

For more information about or terms of sale please visit HERE

Return Information

All item(s) being returned must be unworn, unused, still have labels attached, and include original packaging.

Any packages that are not meeting those criteria could be denied by our team.

Shipping costs will not be refunded.

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